Question 1

What exactly is Fodika?

Accepted Answer

Fodika gives your restaurant its own branded ordering app plus a gamified loyalty program — so customers order directly from you, come back more often, and you own every customer and every order. Zero commission.

Question 2

Do my customers need to download an app?

Accepted Answer

No. Fodika runs as a branded website that feels like a real app — your customers just open a link and order. No app store, no download, no friction.

Question 3

How much commission does Fodika take per order?

Accepted Answer

Zero — forever. You pay a simple monthly subscription and keep 100% of every order. That's the whole point: your sales stay yours.

Question 4

Who owns my customer data?

Accepted Answer

You do — fully. Your customer list, order history and loyalty data belong to your restaurant, not to a delivery platform. You can see and use them anytime.

Question 5

How does the loyalty program keep customers coming back?

Accepted Answer

Customers earn points on every order (1 point per 10 EGP), climb a monthly leaderboard, and compete for real cashback and vouchers. It turns ordering into a game they want to keep playing.

Question 6

How long does it take to launch?

Accepted Answer

Days, not weeks. You set up your restaurant, upload your menu, and activate loyalty — then your branded ordering app goes live.

Question 7

Do I get a native mobile app too?

Accepted Answer

Yes — you earn it. As your restaurant grows on Fodika and proves real traction on PRO, you unlock a native iOS + Android app under your own brand, with no extra subscription.

Question 8

How do customers sign in and get order updates?

Accepted Answer

Through WhatsApp — a one-tap login and order updates sent where your customers already are. No SMS costs, no passwords.

Question 9

Can I run more than one branch?

Accepted Answer

Yes. BASIC covers one branch; PRO supports up to three branches with Google Maps and advanced analytics. Each branch keeps its own menu and settings.

Frequently asked questions